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Frequently Asked Questions
What is PADI eLearningElectronic learning (eLearning) is the delivery of education, using your mobile device or web browser. PADI eLearning allows you to begin your dive education at your convenience, using your desktop, laptop or mobile device, and finish your training in the water with a PADI Professional. With PADI eLearning, you complete the knowledge development (academic) portion of the most popular courses at your own pace – studying anytime and anywhere you have a high-speed internet connection or after you have downloaded the product. If you have a busy schedule or just prefer the convenience of learning from your mobile device or computer, eLearning is a great choice.
Which courses are currently available with eLearning knowledge development?
PADI Open Water Diver eLearning is for beginners who want to learn to scuba dive and earn their first diver certification.
PADI Advanced Open Water Diver is perfect for certified divers who are looking to improve their dive skills, learn some new ones or spend more time working with a PADI Instructor. The eLearning product includes fourteen sections that can be thought of as a specialty course “sampler.”
PADI Enriched Air Diver provides the knowledge base for PADI’s most popular specialty course. Learn the benefits, safety considerations and important procedures of diving with enriched air nitrox (air with a higher oxygen content).
PADI Digital Underwater Photographer (web version only) teaches you the SEA (shoot, examine, adjust) method to quickly and easily capture your favorite and most exciting moments underwater. This online program also includes an overview of underwater videography.
PADI ReActivate® is a review program that allows you to refresh your scuba knowledge and safe diving practices. Refresh your diving knowledge before going to your PADI Dive Center or Resort to practice your dive skills and receive a replacement certification card with a ReActivated date on it.
PADI Dive Theory is great if you’re looking to improve your dive theory knowledge. PADI Divemaster candidates, Instructor Development Course (IDC)-bound Pros, IDC Staff Instructor candidates and Course Director Training Course applicants can also use the program to prepare for exams.
PADI Instructor Development is the independent study portion of the Instructor Development Course (IDC). The nine online sections provide foundational information that better prepares the candidate to focus on learning to become a dive educator and teach the PADI System of diver education.
I’m having problems registering for eLearning. What may be the cause?
Registration problems are typically caused by one of the following:
If the steps above don’t solve the problem, please contact us:
What do I do if I can’t remember my eLearning username or password?
Your eLearning username is the email address used during registration. If you have already tried your primary email, try any alternate email addresses you use.
Your password information will be sent to the email address associated with the account by clicking the Forgot Password link on the eLearning sign-in screen.
Where can I locate my PADI eRecord?
Sign in to PADI eLearning for pros, enter your login credentials, select the role of Student in the drop down menu, and click the eRecord link that appears below the course name.
The name on my eLearning account is misspelled. How can I change it?
Please contact your local PADI Regional Headquarters to correct the spelling of your name (please allow 5-10 business days):
Please contact your local PADI Regional Headquarters to correct your email address. Only minor spelling mistakes can be corrected. You can not transfer from one email account to another email account (please allow 5-10 business days):
Please contact your local PADI Regional Headquarters to change to your PADI eLearning program to a different language, if available (please allow 1-2 business days):
Once registered, you can’t change the PADI Dive Center or Resort associated with your online program. However, the eRecord you receive when you complete your online study is accepted by any PADI Dive Center, Resort or Instructor worldwide. Where you complete your training is your choice, so it’s not necessary to change the store or instructor associated with your eLearning account
My PADI eLearning® program indicates it is “expired” and will not let me continue. What does this mean?
PADI eLearning programs are valid for 12 months from the time you first log on. Prior to the end of this 12-month period, you’re reminded via email at 90 days and again at 60 days before the expiration date. If you let your PADI eLearning program expire, please contact your affiliated PADI Dive Center or Resort to discuss options for completing your training.
What is a PADI eLearning Gift Pass?
A PADI eLearning Gift Pass is very similar to an online gift certificate. Once purchased, a pin code is generated that allows the Gift Pass recipient to register for a specific PADI eLearning program right away. Anyone can purchase gift passes for any PADI eLearning program and give the gift of scuba diving to others. You are even able to provide a personal gift message to the recipient.
You can also customize your Gift Pass for special occasions:
No, gift passes do not expire. However, after a gift pass has been redeemed, the eLearner has 12 months to complete the online program.
If I sent a PADI eLearning Gift Pass to the wrong person, am I able to resend it to someone else?
Yes, until a gift pass is redeemed, you can resend it to someone else.
Can I print out a PADI eLearning Gift Pass and personally deliver it to a friend?
Yes, there is an option to print your Gift Pass in the PADI eLearning Gift Zone.
Who can purchase PADI eLearning Gift Passes?
eLearning gift passes are available for purchase through padi.com
Is tax charged or payable on PADI eLearning Gift Passes?
Depending on your location, you may be charged VAT or GST, or there may be no sales tax at all.
How are PADI Dive Centers or Resorts affiliated with PADI eLearning Gift Passes?
There are two methods:
A pin code is generated at the time of purchase that allows the recipient to register for the PADI eLearning program. The pin code should be treated like cash, similar to any other gift certificate.
How can a purchaser distribute the PADI eLearning Gift Pass?There are three distribution options:
Start Your PADI® Scuba Education OnlineWhether you want to learn to scuba dive or are already a scuba diver who is looking for a flexible way to fit another dive course into your busy schedule, PADI’s online scuba programs are the way to go. You can get started immediately with the knowledge development portion of the course and work at your own pace using the PADI eLearning® system. This convenient, interactive study option allows you to learn anytime and anywhere you have an internet connection.
PADI eLearning lets you:
Register for Open Water Diver today.Learning to scuba dive requires both knowledge development – including facts, principles and concepts – and dive skills including techniques and methods. PADI Open Water Diver uses videos, audio, graphics and reading to help you learn, plus short quizzes that let you gauge your progress, and then offers a review of anything you happen to miss. You develop dive skills during actual dives with a PADI Instructor at your PADI Dive Center or Resort. By completing knowledge development online, you’re ready to meet with your instructor and start having fun in the water.
Ready to continue your diver education?Choose from the following programs to start your next PADI course:
Choose from one of the following programs:
What is PADI eLearningElectronic learning (eLearning) is the delivery of education, using your mobile device or web browser. PADI eLearning allows you to begin your dive education at your convenience, using your desktop, laptop or mobile device, and finish your training in the water with a PADI Professional. With PADI eLearning, you complete the knowledge development (academic) portion of the most popular courses at your own pace – studying anytime and anywhere you have a high-speed internet connection or after you have downloaded the product. If you have a busy schedule or just prefer the convenience of learning from your mobile device or computer, eLearning is a great choice.
Which courses are currently available with eLearning knowledge development?
- PADI Open Water Diver
- PADI Advanced Open Water Diver
- PADI Rescue Diver
- PADI Divemaster
- PADI Enriched Air Diver
- PADI Digital Underwater Photographer - web version only
- PADI ReActivate
- Dive Theory
- PADI Instructor Development
PADI Open Water Diver eLearning is for beginners who want to learn to scuba dive and earn their first diver certification.
PADI Advanced Open Water Diver is perfect for certified divers who are looking to improve their dive skills, learn some new ones or spend more time working with a PADI Instructor. The eLearning product includes fourteen sections that can be thought of as a specialty course “sampler.”
PADI Enriched Air Diver provides the knowledge base for PADI’s most popular specialty course. Learn the benefits, safety considerations and important procedures of diving with enriched air nitrox (air with a higher oxygen content).
PADI Digital Underwater Photographer (web version only) teaches you the SEA (shoot, examine, adjust) method to quickly and easily capture your favorite and most exciting moments underwater. This online program also includes an overview of underwater videography.
PADI ReActivate® is a review program that allows you to refresh your scuba knowledge and safe diving practices. Refresh your diving knowledge before going to your PADI Dive Center or Resort to practice your dive skills and receive a replacement certification card with a ReActivated date on it.
PADI Dive Theory is great if you’re looking to improve your dive theory knowledge. PADI Divemaster candidates, Instructor Development Course (IDC)-bound Pros, IDC Staff Instructor candidates and Course Director Training Course applicants can also use the program to prepare for exams.
PADI Instructor Development is the independent study portion of the Instructor Development Course (IDC). The nine online sections provide foundational information that better prepares the candidate to focus on learning to become a dive educator and teach the PADI System of diver education.
I’m having problems registering for eLearning. What may be the cause?
Registration problems are typically caused by one of the following:
- No PADI Dive Center was chosen. You must choose a PADI Dive Center or your payment will not go through.
- Look for small red asterisks that indicate incomplete information. Please double check that you have completed all fields of the registration form.
- Using a mobile device? Internet connectivity is required to create your account and register for eLearning. It is also required to submit your knowledge development, quiz, and final exam scores; be sure you are connected to the internet before attempting to do any of these.
- Using Internet Explorer? The PADI eLearning system is not compatible with the 64-bit version of Microsoft's Internet Explorer browser. If you are using the 64-bit version (versus the 32-bit version) of Explorer, please update your browser or download an alternate browser – recommended browsers are Chrome Internet Explorer, Safari (for Mac), or Firefox.
- Got a firewall? Corporate proxy or company firewalls will also cause difficulties. The solution is to register from your home computer.
- Problem with your credit card>. Please ensure that your credit card information has been entered correctly and that the card has not expired.
If the steps above don’t solve the problem, please contact us:
- PADI Americas: [email protected]
- PADI Canada: [email protected]
- PADI Asia Pacific: [email protected]
- PADI Europe, Middle East and Africa: [email protected]
What do I do if I can’t remember my eLearning username or password?
Your eLearning username is the email address used during registration. If you have already tried your primary email, try any alternate email addresses you use.
Your password information will be sent to the email address associated with the account by clicking the Forgot Password link on the eLearning sign-in screen.
Where can I locate my PADI eRecord?
Sign in to PADI eLearning for pros, enter your login credentials, select the role of Student in the drop down menu, and click the eRecord link that appears below the course name.
The name on my eLearning account is misspelled. How can I change it?
Please contact your local PADI Regional Headquarters to correct the spelling of your name (please allow 5-10 business days):
- PADI Americas: [email protected]
- PADI Canada: [email protected]
- PADI Asia Pacific: [email protected]
- PADI Europe, Middle East and Africa: [email protected]
Please contact your local PADI Regional Headquarters to correct your email address. Only minor spelling mistakes can be corrected. You can not transfer from one email account to another email account (please allow 5-10 business days):
- PADI Americas: [email protected]
- PADI Canada: [email protected]
- PADI Asia Pacific: [email protected]
- PADI Europe, Middle East and Africa: [email protected]
Please contact your local PADI Regional Headquarters to change to your PADI eLearning program to a different language, if available (please allow 1-2 business days):
- PADI Americas: [email protected]
- PADI Canada: [email protected]
- PADI Asia Pacific: [email protected]
- PADI Europe, Middle East and Africa: [email protected]
Once registered, you can’t change the PADI Dive Center or Resort associated with your online program. However, the eRecord you receive when you complete your online study is accepted by any PADI Dive Center, Resort or Instructor worldwide. Where you complete your training is your choice, so it’s not necessary to change the store or instructor associated with your eLearning account
My PADI eLearning® program indicates it is “expired” and will not let me continue. What does this mean?
PADI eLearning programs are valid for 12 months from the time you first log on. Prior to the end of this 12-month period, you’re reminded via email at 90 days and again at 60 days before the expiration date. If you let your PADI eLearning program expire, please contact your affiliated PADI Dive Center or Resort to discuss options for completing your training.
What is a PADI eLearning Gift Pass?
A PADI eLearning Gift Pass is very similar to an online gift certificate. Once purchased, a pin code is generated that allows the Gift Pass recipient to register for a specific PADI eLearning program right away. Anyone can purchase gift passes for any PADI eLearning program and give the gift of scuba diving to others. You are even able to provide a personal gift message to the recipient.
You can also customize your Gift Pass for special occasions:
- Birthdays
- Holidays
- Weddings
- Graduations
No, gift passes do not expire. However, after a gift pass has been redeemed, the eLearner has 12 months to complete the online program.
If I sent a PADI eLearning Gift Pass to the wrong person, am I able to resend it to someone else?
Yes, until a gift pass is redeemed, you can resend it to someone else.
Can I print out a PADI eLearning Gift Pass and personally deliver it to a friend?
Yes, there is an option to print your Gift Pass in the PADI eLearning Gift Zone.
Who can purchase PADI eLearning Gift Passes?
eLearning gift passes are available for purchase through padi.com
Is tax charged or payable on PADI eLearning Gift Passes?
Depending on your location, you may be charged VAT or GST, or there may be no sales tax at all.
How are PADI Dive Centers or Resorts affiliated with PADI eLearning Gift Passes?
There are two methods:
- Individuals who purchase PADI eLearning Gift Passes have the option of affiliating their gift passes with a PADI Dive Center or Resort. This can not be changed at redemption.
- If a purchaser doesn’t affiliate a Gift Pass to a specific PADI Dive Center or Resort, the person redeeming will be asked to select one.
A pin code is generated at the time of purchase that allows the recipient to register for the PADI eLearning program. The pin code should be treated like cash, similar to any other gift certificate.
How can a purchaser distribute the PADI eLearning Gift Pass?There are three distribution options:
- Email the Gift Pass as a gift.
- Print out a Gift Pass with the pin code to personally give it to the recipient.
- Verbally give someone the Gift Pass pin code to redeem.
- PADI Americas: [email protected]
- PADI Canada: [email protected]
- PADI Asia Pacific: [email protected]
- PADI Europe, Middle East and Africa: [email protected]
Start Your PADI® Scuba Education OnlineWhether you want to learn to scuba dive or are already a scuba diver who is looking for a flexible way to fit another dive course into your busy schedule, PADI’s online scuba programs are the way to go. You can get started immediately with the knowledge development portion of the course and work at your own pace using the PADI eLearning® system. This convenient, interactive study option allows you to learn anytime and anywhere you have an internet connection.
PADI eLearning lets you:
- Learn by watching, listening, reading and interacting with a dynamic instructional program.
- Access the material for one year, plus gain unlimited access to an online version of the course manual.
- Contact 5 Star Instructor development center Mako Diving, anytime you have a question about what you’re learning.
- Get in the water quickly – applying what you’ve learned – when you meet with your PADI Instructor.
Register for Open Water Diver today.Learning to scuba dive requires both knowledge development – including facts, principles and concepts – and dive skills including techniques and methods. PADI Open Water Diver uses videos, audio, graphics and reading to help you learn, plus short quizzes that let you gauge your progress, and then offers a review of anything you happen to miss. You develop dive skills during actual dives with a PADI Instructor at your PADI Dive Center or Resort. By completing knowledge development online, you’re ready to meet with your instructor and start having fun in the water.
Ready to continue your diver education?Choose from the following programs to start your next PADI course:
- Advanced Open Water Diver
- Rescue Diver
- Enriched Air Diver
- Emergency first Responder
- Dive Theory
- Divemaster
- Boat Diver
- Deep Diver
- Digital Underwater Photography
- Diver Propulsion Vehicle
- Drift Diver
- Dry Suit Diver
- Equipment Specialist
- Night Diver
- Peak Performance Buoyancy
- Search & Recovery
- Underwater Navigator
- Wreck Diver
Choose from one of the following programs: